SymbAIo Inc.

1. Our Commitment to Accessibility

SymbAIo Inc. is committed to ensuring that all of our digital products and services are accessible to people with disabilities. We recognize that accessibility is not merely a legal requirement but a fundamental aspect of our mission to support health and wellbeing through innovative AI-powered solutions.

Our products — iMpatient™, our health and biomarker app, and K@te™, our AI companion for survivors of psychological violence — are designed with the needs of diverse users in mind, including those with neurodivergence and individuals relying on assistive technology.

We are committed to continuous improvement in accessibility and welcome feedback from users about ways we can better serve your needs.

2. Conformance Status

SymbAIo Inc. aims to achieve and maintain conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards as published by the World Wide Web Consortium (W3C). This means our digital products and services are designed to be usable by people with a wide range of disabilities, including:

Visual impairments including blindness and low vision
Hearing impairments including deafness and hard of hearing
Motor and mobility impairments
Cognitive and neurodevelopmental disabilities

We continuously audit and test our products to identify and resolve accessibility issues. While we strive for full compliance, some barriers may exist as we work toward this goal.

3. Measures Taken to Support Accessibility

SymbAIo Inc. has implemented the following measures to enhance accessibility:

Semantic HTML structure for proper document organization and assistive technology compatibility
Sufficient color contrast ratios (at least 4.5:1 for normal text, 3:1 for large text) to support users with low vision
Keyboard navigation support for all interactive elements and features
Alternative text (alt text) descriptions for all images and visual content
Captions and transcripts for video content where applicable
ARIA (Accessible Rich Internet Applications) labels and roles to enhance assistive technology support
Resizable text and scalable UI components to accommodate users with vision impairments
Clear and consistent navigation patterns throughout our applications
Focus indicators to assist keyboard navigation users
Regular accessibility testing including automated tools and manual testing by accessibility experts
User testing with individuals with disabilities to identify and address accessibility barriers

4. Compatibility with Browsers and Assistive Technology

SymbAIo Inc. products are designed to be compatible with the following browsers and assistive technologies:

Browsers: Chrome, Firefox, Safari, and Edge (current versions and one version back)
Screen readers: JAWS, NVDA, and VoiceOver
Voice control software: Dragon NaturallySpeaking and built-in voice control features
Magnification software and browser zoom functionality

We test and support other assistive technologies as they emerge. If you experience difficulties with any assistive technology, please contact us for support.

5. Technical Specifications Relied Upon

The accessibility of SymbAIo Inc. products relies on the following technical standards and specifications:

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
Accessible Rich Internet Applications (ARIA) 1.2 specification
HTML5 semantic markup standards
Authoring Practices Guide (APG) for keyboard and focus management

6. Limitations and Alternatives

While we are committed to accessibility, certain limitations may exist. We are continuously working to remediate these barriers. Current known limitations include:

Some third-party integrations may not fully comply with WCAG 2.1 AA standards; we are working with vendors to improve their accessibility
Legacy features in our applications may require additional accessibility enhancements; we are prioritizing updates to bring all features into compliance
Complex data visualizations may present challenges for users relying on screen readers; alternative text descriptions and data tables are provided

For any feature where an accessibility barrier exists, we are committed to providing alternative means of access. Please contact us if you encounter barriers to using any part of our products.

7. Feedback and Contact Information

We welcome feedback regarding the accessibility of SymbAIo Inc. products and services. If you experience difficulties accessing any part of our products or have suggestions for improvement, please contact us:

Accessibility Feedback Contact
SymbAIo Inc.
Email: [email protected]
Phone: (toll-free accessible) Available upon request
Website: www.symbaio.io

Head Office: 145 S. Fairfax Ave, Los Angeles, CA 90036
Registered Address: 1401 Pennsylvania Ave Suite 105, Wilmington, DE 19806

We will acknowledge receipt of accessibility feedback within two (2) business days and will work with you to address your concerns in a timely manner.

8. Formal Complaints and Enforcement Procedures

If you believe that SymbAIo Inc. is not in compliance with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act, you may file a complaint with:

U.S. Department of Justice
Civil Rights Division
Disability Rights Section
950 Pennsylvania Avenue, NW
Washington, D.C. 20530
Phone: (202) 307-0663
Email: [email protected]

SymbAIo Inc. is committed to resolving accessibility concerns internally and welcomes the opportunity to address any issues before formal complaints are filed. We encourage users to first contact us directly using the contact information in Section 7.

9. Commitment to Continuous Improvement

SymbAIo Inc. recognizes that accessibility is an ongoing process. We are committed to:

Conducting regular accessibility audits using both automated tools and manual testing
Incorporating accessibility requirements into our product development lifecycle
Training our team members on accessibility best practices and standards
Engaging with users with disabilities to understand their needs and experiences
Staying current with evolving accessibility standards and best practices
Publishing regular accessibility updates and remediation timelines

10. Statement of Values

At SymbAIo Inc., we believe that access to health and wellbeing support should be universal and inclusive. Our products iMpatient™ and K@te™ are built with the understanding that users have diverse abilities, needs, and ways of interacting with technology. We honor the lived experiences of people with disabilities and neurodivergent individuals, and we are committed to building technology that truly serves all of our users.

We recognize that our commitment to accessibility reflects our core values of respect, innovation, and inclusion. We remain dedicated to removing barriers and creating digital experiences that empower all individuals to achieve their health and wellness goals.

SymbAIo Inc. Headquarters: Los Angeles, CA. Registered in Delaware.
This statement was last updated on April 7, 2026. SymbAIo Inc. reserves the right to update this Accessibility Statement as needed to reflect changes in our practices or applicable laws.