Cookie Policy

1. Introduction

SymbAIo Inc. ("we," "us," "our," or "Company") is committed to being transparent about how we use cookies and similar tracking technologies on our website at www.symbaio.io (the "Website") and our mobile applications, including iMpatient™ and K@te™ (collectively, the "Services").

This Cookie Policy explains what cookies are, how we use them, your choices regarding their use, and the steps we take to protect your privacy. For comprehensive information about our data practices, please review our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet, or other device) when you visit a website or use an application. Cookies contain a unique identifier that allows the website or application to recognize your device on subsequent visits.

In addition to cookies, we may use similar tracking technologies including:

• Web Beacons (also called pixel tags or clear GIFs): Small transparent images placed on web pages that track user behavior and measure campaign effectiveness.
• Local Storage: Browser storage mechanisms that persist data on your device.
• Log Files: Records of server activity that may include IP addresses, browser type, and pages visited.

3. How We Use Cookies

We use cookies for the following purposes:

• Authentication and Security: To maintain your secure login session and verify your identity.
• Functionality and Preference Storage: To remember your preferences, language settings, and account information.
• Performance Analytics: To analyze how users interact with our Services, identify areas for improvement, and measure campaign effectiveness.
• Targeted Advertising: To deliver personalized advertisements and marketing content based on your interests and browsing behavior.
• Cross-Site Tracking: To track your activity across different websites for marketing and analytics purposes.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Website and Services. They enable you to navigate the site and use its features. Without these cookies, you would not be able to log in or access certain secure areas.

4.2 Performance and Analytics Cookies

These cookies collect information about how you use our Website and Services, including pages visited, time spent on pages, links clicked, and errors encountered. This data helps us understand user behavior and improve our Services. Providers include Google Analytics and Hotjar.

4.3 Functionality Cookies

These cookies enhance your user experience by remembering your preferences, such as language selection, theme preference, and interface customization options. They allow us to personalize the Services to your needs.

4.4 Targeting and Advertising Cookies

These cookies are used to track your online activity and create profiles for targeted advertising purposes. They enable us to show you advertisements tailored to your interests across various websites and platforms. Providers include Facebook, Google Ads, and LinkedIn.

Cookie Inventory

5. Third-Party Cookies

Our Website and Services may contain links to third-party websites and services. These third parties may place their own cookies on your device to track your activity across multiple sites. We are not responsible for the privacy practices of third-party websites or the cookies they place.

Common third-party cookie providers used by our Services include:

• Google LLC: Google Analytics for traffic analysis and Google Ads for targeted advertising.
• Meta Platforms, Inc.: Facebook Pixel for conversion tracking and audience building.
• Hotjar Ltd.: Heatmaps and session recording for user behavior analysis.
• LinkedIn Corporation: LinkedIn Insights and Ads for B2B marketing and retargeting.

We recommend reviewing the privacy policies of these third parties to understand their data practices and cookie usage.

6. Cookie Duration

6.1 Session Cookies

Session cookies are temporary and are automatically deleted when you close your browser. These cookies are typically used to maintain your login session and store information needed during your visit to our Services.

6.2 Persistent Cookies

Persistent cookies remain on your device for a specified period (ranging from days to years) and continue to function even after you close your browser. These cookies are used to remember your preferences and track your activity over time. The expiration date for persistent cookies is specified in the cookie settings.

7. How to Manage and Opt Out of Cookies

7.1 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can:

• View cookies stored on your device.
• Accept or reject all cookies.
• Accept or reject specific types of cookies (e.g., third-party cookies).
• Delete cookies manually at any time.

Instructions for managing cookies in popular browsers are available through the browsers' help functions. Please note that disabling certain cookies may limit the functionality of our Services.

7.2 Third-Party Opt-Out Links

You can opt out of certain third-party cookies and tracking technologies through the following mechanisms:

• Google Analytics: https://tools.google.com/dlpage/gaoptout
• Google Ads: https://adssettings.google.com/
• Facebook: https://www.facebook.com/settings/?tab=ads
• Network Advertising Initiative (NAI): https://optout.networkadvertising.org/
• Digital Advertising Alliance (DAA): https://optout.aboutads.info/

7.3 Cookie Consent Preferences

When you first visit our Website, you will be presented with a cookie consent banner. You can select which types of cookies you wish to accept or reject. You may modify your preferences at any time through the cookie settings link in the footer of our Website.

8. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry-wide standard for recognizing and implementing Do Not Track signals. Our Website does not currently respond to Do Not Track browser signals. However, you can still control cookies and tracking through the methods described in Section 7 of this policy.

9. Legal Compliance

9.1 GDPR Compliance

Under the GDPR, we require your explicit consent before placing non-essential cookies on your device. We obtain this consent through our cookie consent banner. You have the right to:

• Withdraw your consent at any time.
• Request access to personal data collected via cookies.
• Request deletion of personal data.
• Request portability of your personal data.

9.2 CCPA Compliance

Under the CCPA, California residents have the right to know what personal information is collected, used, shared, or sold. Cookies may be used to collect such information. You have the right to:

• Know what personal information is collected.
• Know whether personal information is sold or disclosed and to whom.
• Delete personal information collected from you.
• Opt-out of the sale or sharing of personal information.

10. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our Website and updating the "Effective Date" at the top of this policy. Your continued use of our Services following the posting of revised Cookie Policy means that you accept and agree to the changes.

11. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

SymbAIo Inc.
Head Office: 145 S. Fairfax Ave, Los Angeles, CA 90036
Registered Address: 1401 Pennsylvania Ave Suite 105, Wilmington, DE 19806
Website: www.symbaio.io
Email: [email protected]

For GDPR-related inquiries, you may also contact our Data Protection Officer at [email protected].

For CCPA-related inquiries, California residents can contact us using the information above or through our online privacy request portal.

This Cookie Policy was last updated on April 7, 2026. SymbAIo Inc. is incorporated in Delaware.